Shipping Policy
Shipping Policy
We aim to deliver your Woodlands Healing Spa products safely and efficiently.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed over weekends or public holidays will be processed on the next business day.
Delivery Time
Standard delivery within South Africa typically takes 2–5 business days, depending on the destination.
Delivery times may vary for outlying areas.
Shipping Fees
Shipping costs are calculated at checkout based on the delivery address and courier rates.
Delivery Address
Customers are responsible for providing an accurate delivery address. Woodlands Healing Spa cannot be held responsible for delays or lost deliveries due to incorrect address information.
Courier Service
Orders are shipped using a reputable courier service. Once your order has been dispatched, you will receive a tracking number via email.
Delivery Issues
If your order arrives damaged or incomplete, please notify us within 48 hours of delivery at bookings@woodlandsspa.co.za.
Please include your order number and photographs where applicable.
Why Choose Woodlands Healing Spa?
We offer personalised packages so you can truly Let go. Relax. Heal.
Therapists who care
Our highly qualified therapists bring both skill and soul to every treatment — ensuring each session is as restorative as it is professional.
A setting made for letting go
On the banks of the Crocodile River in rural Muldersdrift, our grounds are a world apart. Arrive stressed, leave restored.
Truly one of a kind
Woodlands Healing Spa is a hidden gem — a magical sanctuary where, from the moment you step through our doors, the outside world simply falls away.
Ready to book?
Call us on 010 010 5026, send us a WhatsApp, or email bookings@woodlandsspa.co.za — our reception team will find the perfect time for you and make sure everything is just right.
We respond to all enquiries within a few hours during business hours.